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Case Management


What is Case Management?

Case Management is a department that assists patients in accessing federal, state and local benefits and services such as affordable insurance, social services and community resources. Refuah Health Center recognizes that patient’s needs extend beyond healthcare. Obstacles such as a finances, basic food and shelter needs, emergency situations, and more can affect quality of life and may interrupt consistent access to healthcare. Reach out to the Case Management Department if you or your family are experiencing difficulties and need assistance.

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Insurance Outreach & Enrollment

Did you know that the Affordable Care Act requires most individuals to have some sort of healthcare insurance? Do you need assistance accessing affordable healthcare insurance? Refuah Health Center’s Outreach and Enrollment specialist can assist you in applying for the following:

  • New York State Insurance Marketplace
  • Medicaid; Medicaid Managed Care
  • Emergency Medicaid
  • Presumptive Eligibility (Expectant mothers)
  • Insurance Premium Assistance

Community Resources

Even when families do not qualify for state or federally funded programs, we understand that they may still have unmet needs. There are many community resources within Rockland County to assist people who are struggling. Refuah Health Center can help connect you with various programs. Some of these community resources include:

  • Smoking Cessation
  • Food Pantries
  • Clothing
  • Substance Abuse
  • Immigration Services
  • Domestic Violence
  • Education Assistance
  • And more…

Social Services

Case management can assist patients in applying for social service programs and benefits that provide financial and basic needs assistance to families and individuals such as:

  • Social Security Benefits
  • Social Security Card Applications
  • Temporary Assistance
  • SNAP/Food Stamps
  • LIHEAP

To inquire about assistance with any of these programs or resources, contact us at 845.354.9300:

Dianelba Melendez
Outreach & Enrollment Specialist
Ext.1584
DMelendez@rhcnys.org

Lisa Knight
Case Manager  
Ext.1126
LKnight@rhcnys.org